Pharmacy Technician

Fair Haven Community Health Care 

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

The role of Pharmacy Technician is vital toward fulfilling the mission of the Fair Haven Community Health Center (FHCHC). The responsibilities for serving in this capacity include supporting a 340B Contract Retail Pharmacy located within the health center. As a Federal Qualified Health Care facility, our pharmacy team plays an important role in delivering medication and pharmaceutical care to an underserved community. This includes immunizations, patient consultation, medication therapy management, and management of high risk patients

Duties and responsibilities

Reporting to the Pharmacy Manager, the Pharmacy Technician is an integral member of the FHCHC team, working collaboratively to assist and support FHCHC providers and patients. Typical duties include but are not limited to:

• Assist with operational activities of the pharmacy.
• Maintain professional working relationships at all times, with the pharmacy staff, physicians, nurses, and other medical personnel.
• Deliver high quality customer service and be available to customers at all times.
• Demonstrate a friendly and helpful attitude to best address customer needs.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Organize medications for pharmacist to dispense by profiling prescriptions; preparing labels and calculating quantities.
• Assess inventory and ensure medication availability by delivering medications to patients and ordering when needed.
• Supports the 340B program managing inventory and helps pharmacy team maximize the effectiveness of the program.
• Contribute to the pharmacy team by supporting compliance efforts, security protocols and overall pharmacy operations.

Qualifications

• High School diploma or equivalent. Associate Degree in Pharmacy Technician preferred.
• Two years related pharmacy technician experience; 340 B and customer service is preferred.
• Pharmacy technician registration in the State of Connecticut is required or the ability to register within 90 days of hire.
• BLS Certification Required.
• The successful applicant must demonstrate high quality interpersonal relations and customer service skills.
• Bilingual required (English and Spanish)

Direct Reports

None

OSHA Status

Category I—Increased Risk Position

Potential exposure to hazardous waste and blood borne pathogens, clinical settings

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records, Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions. Manual Dexterity Required:  Ability to use a keyboard, telephone.

American with Disabilities Requirements

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis..

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.