Fair Haven Community Health Care 

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Job purpose

Reporting to the Program Manager for Cancer Care, Community Health Worker for Cancer Care Prevention Program is the community ambassador, educator, and navigator for cancer prevention at Fair Haven Community Health Care (FHCHC). The role coordinates FHCHC’s patient-facing efforts at preventing cancers of all types, including breast, cervical, colorectal, and lung. The role effectively communicates about cancer prevention in ways that resonate with communities served by FHCHC.
This is a grant funded position with expectation for continued support.

Duties and responsibilities

• Conduct outreach and education to identified populations in both clinical and community settings
• Support patients in accessing age and risk appropriate cancer screening services across multiple cancer types;
• Provide navigation services from initial patient identification through completion of screening, and connection to treatment if necessary;
• Assess patients’ readiness to change health behaviors and provide appropriate coaching and support;
• Identify and address any barriers to care, including transportation, food or financial concerns using a standardized screening tool;
• Follow up with patients via phone, in-person visits, and other methods as needed;
• Collaborate with clinical teams to ensure coordinated care;
• Participate in community engagement activities with local partners and organizations;
• Work with marketing department to develop innovative strategies for education, outreach and engagement;
• Document all patient interactions accurately in the electronic health record (Epic);
• Ensure compliance with HIPAA and protect patient confidentiality;
• Attend team meetings, trainings, and other organizational activities as required;
• Performs other duties as directed by supervisor

• High School Diploma or GED is required, Associate’s Degree preferred. Experience in community outreach, healthcare, or social services is required.
• Bilingual English/Spanish is required.
• Proficiency with Microsoft office, including Outlook, and Excel is also required.
• Experience using electronic health records, specifically Epic, is highly desirable.

• None

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.