Fair Haven Community Health Care
FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”
For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.
Job purpose
The Child/Adolescent Behavioral Health Center Clinical Lead is the clinical leader for child/adolescent behavioral health services at Fair Haven Community Health Care (FHCHC). The position is responsible for the culture and child/adolescent behavioral health clinicians, the management of the day-to-day clinical issues of assigned child/adolescent clinicians, and liaisons with other FHCHC clinical leaders to ensure integration with other clinical and enabling services.
Duties and responsibilities
Reporting to the Director of Behavioral Health, the Child/Adolescent Behavioral Health Center Clinical Lead supervises the daily activities of clinical team. The role ensures that delivered services meet the mission and vision of FHCHC and align with Patient-Centered Medical Home principles.
Primary duties and responsibilities include:
- Monitors and oversees admissions and discharges into services, empanelment of child clinicians, co-signs all appropriate documentation ensuring appropriate utilization of services of the clinical team.
- Runs weekly group supervision for child behavioral health clinicians.
- Offers iterative feedback and yearly clinical evaluations to child behavioral health clinicians
- Manages staff schedules for optimal utilization of staff time and ensures clinical coverage across sites, including for extended clinic hours.
- Monitors staff schedules when staff have time off in order to ensure appropriate clinical coverage.
- Conducts chart audits as part of continuous quality improvement focused on ensuring that third party payer compliance requirements (documentation, treatment plans, and medical necessity) are met regularly and that clinical goals are met.
- Provides and ensures the ongoing appropriateness and quality of client care.
- Assists in the development and ongoing revision of the program services and policies.
- Oversees implementation of new services offered through the program.
- Integrates the child services with other service programs within FHCHC and with external providers of behavioral health and medical care.
- Reviews treatment plans and other case records of staff to provide advice, direction and consultation and to ensure that work is being performed according to established policies and compliant with oversight bodies.
- Provides individual weekly or bi-weekly supervision to clinical team members when needed; for those who require specific supervision due to licensure or clinical area of focus, facilitates those connections and scheduling
- Demonstrates advanced Integrated Mental Health and Dual Disorders Treatment competencies.
- Assists Director of Behavioral Health or their designee in interviews and hiring new staff.
- Ensures appropriate staff education relevant to service provision.
- Provides back-up for intakes and groups as needed.
- May require work in the evenings to supervise staff during evening operating hours.
- Complete all e-requestor tasks as requested by clinical staff.
- Periodically and formally evaluates clinical staff and assists them where indicated in improving performance.
- Reports out operational and clinical quality data pertinent to child programs to behavioral health and clinical leadership and participates in continuous quality improvement of the programs.
- Provides community education and outreach as needed.
- Continually evaluates and improves the program with a demonstrated understanding of the expected results.
- Fosters collaboration within the treatment team and among the organization’s departments.
- Meets program productivity standards.
- May be required to use own vehicle on company business.
- Attends training sessions, workshops, and seminars as requested by supervisor, or as needed for professional development, or as required for accreditation or licensing.
- Performs other duties as assigned.
- Regular and consistent attendance is an essential function of this position.
Qualifications
- Master’s Degree in health and human services field.
- Five years’ experience in a psychiatric or substance abuse setting.
- Minimum of one year supervisory/managerial experience strongly preferred.
- Must have working knowledge of computer applications, and if applicable ability to navigate through electronic health record.
- Current Connecticut professional licensure: LCSW, LMFT, LPC, Psy.D., Ph.D.
- Bilingual (English/Spanish) strongly preferred
Direct Reports
Child Behavioral Health Therapists
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.